Ethio Digital Platforms PLC ("we", "us", "our") operates CareNear, a healthcare discovery and care-access platform. This policy explains what data we collect, why we collect it, and your choices.
1. Information We Collect
- Location data: to show nearby healthcare facilities.
- Account/profile data: such as name, phone number, and email when you provide them.
- Care workflow data: appointment, consultation, and prescription-related records required for app features.
- Technical data: device and app diagnostics for reliability and security.
2. How We Use Information
- Provide and improve core app functionality.
- Enable booking, consultation, and prescription flows.
- Support customer service and issue resolution.
- Protect users and platform security.
3. Data Sharing
We do not sell personal data. We may share data with trusted service providers strictly for operations (for example payment processing), and where required by law.
4. Permissions
- Location: nearby facility discovery.
- Camera/Microphone: consultation features when used.
- Network access: API and content delivery.
5. Data Security
We use reasonable technical and organizational safeguards. Production services should use encrypted transport (HTTPS).
6. Data Retention and Deletion
We retain data only as needed for service delivery, legal obligations, and dispute resolution. You may request correction or deletion through support channels.
7. Children’s Privacy
CareNear is not intended as a children-only service. Parents/guardians should supervise use where applicable.
8. Your Rights
You may request access, correction, or deletion of your personal data by contacting support.
9. Contact
Email: support@carenavigatortech.com
Website: https://carenavigatortech.com
Company: Ethio Digital Platforms PLC
10. Policy Updates
We may update this policy from time to time. Material updates will be reflected by revising the effective date on this page.
Related: CareNear Terms of Service